Privacy Policy

Sahab Shipping Agency

Sahab Shipping Agency respects your privacy and is committed to protecting the personal and business information submitted through our website. This Privacy Policy explains how we collect, use, store, and protect information received through our website forms, email communication, and service inquiries.

1. Information We Collect

We may collect information when you contact us, submit a PDA request, request marine services, or send an inquiry through our website.

This information may include:

Name
Company name
Email address
Phone number
Vessel name
IMO number
Vessel type
Cargo type
Port of call
ETA
Owners or charterers details
Crew change requirements
Additional operational remarks
Any documents or information voluntarily submitted by the user

2. How We Use Your Information

The information collected is used only for business and operational purposes, including:

Responding to inquiries
Preparing Proforma D/A requests
Coordinating port agency services
Supporting vessel attendance
Handling tanker, husbandry, crew logistics, and marine service requests
Communicating with shipowners, charterers, operators, traders, and oil & gas clients
Improving our website and service communication

We do not sell, trade, or rent your personal or business information to third parties.

3. Information Sharing

Sahab Shipping Agency may share necessary information only when required to perform requested services, including communication with:

Port authorities
Terminal operators
Customs authorities
Immigration authorities
Local service providers
Marine support partners
Relevant operational or regulatory entities

Information is shared only when necessary for the requested marine, port agency, or operational service.

4. Data Confidentiality

We treat all submitted information with confidentiality.

Vessel details, cargo information, company details, operational instructions, documents, and PDA/FDA-related information are handled with care and used only for the purpose of providing the requested service.

5. Data Protection

We take reasonable administrative and technical measures to protect submitted information from unauthorized access, misuse, loss, or disclosure.

However, no online transmission or electronic storage method can be guaranteed to be completely secure.

6. Cookies and Website Tracking

Our website may use cookies or basic analytics tools to improve user experience, monitor website performance, and understand visitor behavior.

Users may disable cookies through their browser settings if preferred.

7. External Links

Our website may contain links to third-party websites or external platforms.

Sahab Shipping Agency is not responsible for the privacy practices, content, or security of external websites.

8. Data Retention

We retain submitted information only for as long as necessary to respond to inquiries, provide services, maintain business records, comply with legal obligations, or support operational communication.

9. Your Rights

You may contact us to request correction, update, or deletion of your submitted personal information, subject to applicable legal and operational requirements.

10. Contact Information

For privacy-related questions or requests, please contact us:

Sahab Shipping Agency
Abdulrahman Al-Kawakibi Street, Casa Mall, 6th Floor, Office No. 2
Tripoli – Libya

Email: Info@sahab-shipping.ly
Phone: +218 91 250 6561

11. Policy Updates

Sahab Shipping Agency may update this Privacy Policy from time to time.

Any changes will be posted on this page with the updated effective date.

Last Updated: 2025